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17

Aug

For the Incoming CEO: Your First Action Is …

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Image: © Smilla | Stock Free Images & Dreamstime Stock Photos

Question (from ExecuNet LinkedIn discussion group):

What advice would you give an incoming CEO?

Answer (Kevin Crenshaw):

Empower and strengthen the executive team immediately. Nothing else comes close in your first days.

The executive team members should cover all facets of the business. They already have the institutional knowledge, they know the staff and the issues, Give them clear rules of engagement, encourage transparency and real engagement on any topics, and establish a clear decision-making pattern (with you as the CEO still in charge, but listen, listen, listen). 

Doing this will instantly boost morale and motivation across the company—an instant win. This also starts a pattern of developing a culture of leadership at all levels, which will translate hugely into the bottom line. Also, a great executive team with the CEO at the head is always smarter and more agile than any lone CEO making the call. That’s especially true when you’re getting started. You’ll also get vigorous, interesting discussions and real buy-in, and you’ll train train everyone to think more strategically and collaboratively, which starts to break down silos. 

Been there, done that. Loved it. :-)

Practical first step: Gather the existing team, introduce yourself briefly, but focus on them, not you. Lay the framework for how the team will discuss and decide together, get their buy-in on the process, and get right to work. You’ll quickly see the team’s strengths and areas needing development.

Kevin Crenshaw is an executive coach and contract interim executive. He writes about principle-based management, leadership, and extreme productivity for executives and business owners. Kevin is also CEO of Priacta and creator of the Total, Relaxed Organization time management system, which gives executives 1.6 extra hours daily and 60% less stress on average. Follow @kcren on Twittter.