March 14, 2013
"We must abandon invisibility as a goal for interfaces; it’s misleading, unhelpful and ultimately dishonest. It unleashes so much potential for unusable, harmful and frustrating interfaces, and systems that gradually erode users and designers agency. Invisibility might seem an attractive concept at first glance, but it ignores the real, thorny, difficult issues of designing and using complex interfaces and systems."

Beautiful, thoughtful piece by Berg’s Timo Arnall, on the fallacy of “invisible” interfaces. Must-read. 

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