“Department of Health figures show that the number of reported patient safety incidents in the English NHS that resulted in death or severe harm rose by a quarter to 10,102 last year. That’s equivalent to a jumbo jet-load every fortnight. A former mandarin recently told me that in the nuclear industry the error rate is 1 in 100,000 and in air transport 1 in 10,000. In healthcare it is 1 in 10. How we can tolerate such standards?”