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What Programmers Want | Michael O.Church (via Timoni)
Or, as former Facebook Director of Engineering Yishan Wong puts it: “[Non-technical] leaders are unable to tell when the technical staff is not performing up to snuff, because they cannot reliably differentiate between excuses for poor technical performance and true obstacles that arise when contending with difficult technical challenges. Performance management then becomes impossible, leading to mediocre work and eventually, outright and repeated project failures.”
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