In light of the situation that happened with my manager, she informed us today that she is planning to move back farther south where her primary community and support system are. I think we all saw this coming; the doctor predicted it like the day after we got the news about what was going on and for privacy's sake I'm not going to expand on it here even if I'm not naming names. It's the kind of situation where nobody would blame her for wanting to no longer live in that house.
She hasn't told her boss yet. The typical situation here is that the assistant manager would take her position and that would potentially put me in as assistant manager since I'm third down from the top, but our assistant manager is not enthusiastic about this idea. He moved up to WA to go to school to be an optometrist, not an optician, but was already kind of talking about moving again maybe in a year or two where there are better schools. They wouldn't promote me to general manager from my position just yet, especially without actual management experience, but I know when I started with this industry I showed a lot of promise and there were conversations had about what I wanted my future to look like. I'm not sure if I am ready to be a manager but I would feel comfortable as assistant.
This then leaves the potential they bring in someone from a different store, which is what I would prefer over an outside hire. The tech and I were talking this evening before they went home about how they're hoping whoever will take our boss's place will still be just as queer friendly and chill with our various disabilities, and that would be ideal. I've become a much more fully embodied worker with this team where I don't have to mask any aspect of my personality with who I'm working with--do you know how rare that is at a job? An outside person isn't going to be able to put that light out, and I already said outright that if they pick someone shitty I am absolutely not afraid to leave. I love my job, but I have a feeling they're going to be hunting for someone who is a lot more aggressively sales focused since we haven't been doing too well.
What we've been trying to tell the higher management is that the demographic of the area we live in is a lot more low income than the newer locations they put out. It's not really much of a secret but part of optical, especially at retail chain locations, is exam conversion: we want you to both get your exam done and also purchases glasses and/or contacts with us the same day. Everybody gets their prescription to take home with them regardless if they actually buy anything or not, but we stay in business when people buy. That's how it is with any retail industry.
Our exam conversion is actually pretty damn good but the average amount of money that people spend is lower than other stores and we don't get a lot of new patients. It was busier the first year this place opened but then they opened three new locations farther south and east and it took patients away because now there was a place closer to them. We've been trying to market up north where there are no other locations but it's a bit more of a schelp, especially now that one of the primary routes to get from city to city is going to be closed down for four months for construction. The area of the city we're in specifically is pretty low income and has one of those stupid reputations for being the "bad" part of town. We've had some of our luxury frames stolen. It's a thing. We have these magnets on the frames but over in one of the newer, more affluent locations, their lux collection has no security tags at all.
Optical is a niche industry and whenever I have my profile set on Indeed to "available to work immediately" I'm often getting messages from people desperate to hire me. Even without a license, I can still start an apprenticeship and be making a lot more pretty much anywhere else. I've stayed here because of the location and the team and I think quietly I've been emotionally preparing for knowing that can always change. I always had a feeling our manager would leave at some point because she also has a more specialized industry she left for this one + makes frequent weekend trips down to Portland for friends and keeping her connections, but the way this is happening is the worst fucking possible way.