“Amazon’s system tracks a metric called “time off task,” meaning how much time workers pause or take breaks, The Verge reported. It has been previously reported that some workers feel so pressured that they don’t take bathroom breaks.
If the system determines the employee is failing to meet production targets, it can automatically issue warnings and terminate them without a supervisor’s intervention, although Amazon said that a human supervisor can override the system. The company also said it provides training to those who don’t meet their production goals.
While all employees in every job know they could be fired if they fail to meet their performance objectives, few of us are managed by an automated system tracking our every movement that has full authority to make that decision.”