Absolutely AMAZING response by Watcher imo.
They acknowledged that they made a mistake, made the wider context more clear, and addressed basically all of the criticisms brought forward by the community as far as I know.
- Anyone who already subscribed to the streaming service who no longer wants it gets a refund.
- Patrons get a free subscription to the streaming service.
- The service now only offers early, ad-free episodes that will still be released on YouTube.
- They acknowledged the insensitivity of the original pitch and how the price is not something that everyone can afford.
THIS is how you respond to backlash, especially this widespread. Take time to collect your thoughts, take the criticism into account, and change your actions going forward.
Great job Watcher 👏