Thank you all so much! All this support is incredibly heartening.
- Friday morning, 6:30 AM: I send a request through Tumblr's internal support system asking for a review of the blog's classification; I get an automatic response saying it's under review
- Friday morning, 6:32 AM: I get a "We’ve detected Explicit content on your Tumblr" email. Two new posts have been flagged, both well over a year old and marked "Mature" when I originally posted them. I sigh and delete them without appeal (even though one of them I probably could have appealed successfully).
- sometime between then and 10AM Saturday morning: Tumblr terminates the shousetsubangbang account.
- Saturday, 2:45 PM: I notice the account has been terminated and click the "Contact support" link it provides, sending an appeal; I get an automated "We got your email. We’re on the case and will respond as quickly as we can." email.
It is now 11:00 on Sunday morning, and I have received no further communication from Tumblr. They never even told me the account was terminated in the first place; I just reloaded the page and had it redirect me to https://www.tumblr.com/terminated.
I have been told by someone who contacted Support on our behalf that they received a response last night saying Support sees our ticket in the queue and we will hear back from them, though it may take a while. If you have also received this response in response to your contacting Support, you have had more relevant contact from Tumblr about this issue than we have.
And, you know, I get it -- we're an icky queer smut zine that sometimes posts naughty words and the occasional drawn picture of a boob or a butt, hardly making us Tumblr's favorite account. But whatever, we're tiny -- if a post we make gets over 50 notes, that's a big deal for us! And yeah, we've got a bunch of posts held in the "flagged" quarantine that I never bothered to delete, because why? If erasing all those (which couldn't be seen anyway) had really been so important to getting the blog unflagged as NSFW, I could have done that. Instead, somebody on the back end of Tumblr just nuked the whole thing from orbit.
What I'm kicking myself over is how, if I hadn't said anything, nobody would ever have done anything. And sure, we would never have appeared in any tags or searches, and nobody could ever have Blazed our posts, but whatever, we couldn't do that anyway! It would have sucked, but we still would have had an account.
Anyway, thanks again, everybody. SSBB is something I've loved and loved to make for nearly two decades now (yikes!), and it always makes me good to hear that it means something to other people too.