ATTENTION ZINE CREATORS, ARTISTS, AND ANYONE WHOSE BUSINESS UTILIZES PRE-ORDERS AND PAYPAL
As of June 15th, 2018, PayPal has changed their user policy with little to no fanfare at all in ways that could literally destroy your business. I’m going to say this as plainly as possible:
DO NOT USE PAYPAL AT ALL IF POSSIBLE.
I know this is a lot to ask, especially since PayPal is the most globally accepted digital tender, but unless you want to lose access to your funds for six months and PayPal possibly forever, you need to read this.
PayPal Business accounts are now being flagged, locked, and completely shut down if:
1. If you haven’t shipping anything within 21 days of your first transaction
2. You’ve received more than 200 orders
3. You’ve made an excess of $20,000 (USD)
If this happens to you, you will not be able to access your money for up to six months. PayPal is NOT willing to work with you, all they will say is there’s nothing they can do, they’re cutting business ties, and offer you the MAILING address of their legal department. That’s right, you can’t even get a direct line to these people, they’re just going to tank your business by dicking around with your money for six months. Your only options are to:
1. Wait six months and frustrate customers, and by-proxy tarnish your reputation.
2. Refund everyone, possibly lose their business, and tarnish your reputation.
3. Pursue the matter legally, which will likely take longer than six months anyway, not to mention cost money out of pocket.
IF YOU ARE CURRENTLY USING A PAYPAL ACCOUNT FOR PRE-ORDERS, GET OUT NOW. Deposit your funds and part ways with PayPal as a tender, this is not a battle they’re willing to let you win.
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Edit: If you would like a source please feel free to contact me directly, as this is something that I am currently and actively dealing with.