In Four Seasons Coffee Shop, you start playing as Haruna, a young, sparkly girl, who will introduce you to the game tutorial on day 1 of Spring. You start with a starter pack of basic recipes, and you'll learn more as you get along with special characters visiting your establishment. These specific NPCs will come with a special "out of the menu" order and a new ingredient, and you'll have to cook for them! Each special NPC will have affinities with one or two specific playable characters (Haruna, Natsumi, Aki, Fuyuka).