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Parksandrecfan84

@parksandrecfan84 / parksandrecfan84.tumblr.com

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heathyr

What kind of customer service voice are you?

The Sweet Southerner

  • heavy southern accent (genuine or put-upon), super candy sweet tone that will give the customer cavities
  • “honey” “y’all” “ain’t” “oh my goodness” “you’re very welcome hun”

1920s Pep & Charm

  • talking like you’re the owner of the local sodafountain (or john mulaney)
  • “by golly” “attaboy” “why/yes of course!” “yep/yeppers!”

The Helpful Dude

  • very casual yet earnest language, cali surfer aesthetic
  • “yeah man” “i got you dude” “cool cool cool” “no prob” “uhhhh”

Dealing With a Baby Boomer

  • very confident professional language in case they think you’re not qualified, no contractions, avoiding “uhhh” or “ummm,” faking that you checked with your supervisor and give them the exact same info you gave them before
  • “yes ma’am/sir” or just “yes/no” “you’re welcome” “one moment please”

I Am The Manager

  • all kinds of authority in tone, almost euphoric in nature while also being polite even though they’re yelling on the other end of the line/counter
  • :) I AM THE MANAGER :)

Present But Mentally Done

  • lots of paralanguage, for example “mhm” “mmm” “uhhhh” *sigh*
  • flat speech, tired, is present but not really wanting to help or be here at all, may sound a little drunk but not actually drunk. just tired

Sympathetic Sally

  • tone of voice so caring that it could put a therapist to shame, wanting to help, on the customer’s side
  • “oh i am SO sorry about that” “let’s see what we can do!” “this is how i can help you” “i apologize profusely”

Military Background

  • very short responses, no-nonsense tone with minimal emotion, uses military alphabet to spell things, keeps conversation as fast and efficient as possible
  • “yes/no” “affirmative” “i can do that” 

There’s Nothing I Don’t Know

  • super confident, everything you say sounds like The Law, customers are almost intimidated by your knowledge
  • “according to our policy” “there is a fee for…” “your coupon is expired, no exceptions”

I Know Nothing

  • taking messages is your forte, unsure sounding tone, deflecting responsibility
  • “i can take a message and contact my supervisor” “let me confirm and get back to you” “i’ll get my manager”

And lastly,

The Millenial:

No Problem :)

Lol I’m so the “present but mentally done”

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lulusketches

Hey Laura! As an aspiring artist I have two questions for you. First off, how did you learn digital painting (character, backgrounds etc.)? Is there any websites or books that you used? My other question is how you do clean lineart. Thanks! By the way, love your art!

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Hi! Thanks so much! I learned digital painting by doing. Try downloading a free trial of photoshop and trying out all the buttons. Give yourself assignments such as character design challenges or environment drawing challenges. This will keep you growing as an artist and you’ll learn a TON.If photoshop or a drawing tablet aren’t an option, no worries! When I first started painting digitally in middle school I used art sites such as Oekaki Central, and I drew with a mouse (YA USE WHAT YA GOT). If digital art becomes something you are passionate about pursuing, invest in a drawing tablet. I used a tiny intuos 3 for MANY years.For clean lineart, the trick is: zoom into your drawing and do the lineart close up. Then when you zoom out, it looks way cleaner. If you’re still having trouble, try loosening your hand on your stylus to make long, smooth strokes. It just takes practice! GOOD LUCK!

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Saving this to keep the art juice flowin

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‘Kingdom of Cute’ Vinylmation series puts a smile on classic park icons.

For more info, click here.

Give me the people mover, the castle and my dole whip🍍

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